SECTION 1: INITIAL
INSTALLATION AND SETUP
Handheld Requirement
BlackBerry smartphone with device software 4.2.2 or higher
Installing BlackBerry Software
In order to ensure that the current version of the handheld software is
used, Impatica asks that you obtain the handheld software from our
website. Based on the device software version of your BlackBerry, follow
the appropriate download and installation option listed on this page:
www.impatica.com/bb
To determine the device software version that is installed on your
BlackBerry device, select: “Options” -> “About”.
When prompted, allow the application to set the Application Permissions
and then save these changes.
Once you have installed the application, you must ensure that the
necessary application settings and IT policies are set:
For US B communication:
Allow third party applications to use serial port—Set to TRUE
For over-the-air installation:
Allow third party application downloads—Set to TRUE
In order to enjoy unrestricted functionality of Impatica
viaDash using a BlackBerry handheld connected to a
BlackBerry Enterprise Server (BES), the BES Administrator
must ensure the following IT Policies are set:
• Allow third party application downloads
• Allow third party apps to use serial port
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